In order to distinguish your good ideas from your bad ones (face it- no one’s perfect), you have to be able to do so in a cost efficient manner. How? Well, according to an article from Inc., there are a few ways to capitalize on what your customers have to say.
Gathering customer opinions can be a helpful process for keeping your business afloat. By taking your customers’ feedback, you can use it to make the changes they’re asking for while keeping the things they like exactly how they are. After all, some customers are more than happy to tell you what you’re doing right and wrong, so you should be wise enough to listen.
You can read more here in the article from Inc.